Reference

How 777jana Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This page explains what we collect when you register, deposit via bKash, Nagad or Rocket, and use the lobby — and exactly what rights you hold over that data.

Account Data ProtectionPayment PrivacyCookie ControlsData Access Rights

Explore the Lobby Read FAQ

What We Collect and Why We Hold It

777jana Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet; we keep these

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records to process your payments accurately and to meet the verification requirements that apply in eligible regions. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete
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your transaction — your full wallet credentials are never stored on our side. We also collect device and session data automatically when you access the lobby on mobile or desktop; this covers your IP address, browser type and session timestamps. That technical data helps us detect
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unauthorised access and keep your account secure. Retention periods vary by data type: transaction records are held for as long as required under applicable rules for your region, while session logs are cleared on a rolling basis. You can request a copy of the personal data
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we hold on your account at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct or remove personal data tied to your 777jana account, our support team handles these requests directly. Raise a data query the same way you would raise a payment or account question — we route privacy requests to the same team so nothing gets lost.

Live Chat Open the chat widget from any page in the lobby. Describe your data request and our team will confirm receipt and next steps.

Email Support Send your request to our support address from the email registered on your account. Include your account username so we can locate your record quickly.

Account Help Centre The Help section inside your account lists the steps for data access and deletion requests, including the documents we may need to verify your identity.

DATA HANDLING DETAIL

Security, Cookies, Retention and Access

We apply SSL encryption across every page and every transaction, so data moving between your device and our servers — including payment confirmations from bKash, Nagad and Rocket — is protected in transit. Account passwords are hashed and never stored in plain text. Here is how we handle the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings link in the footer. Disabling analytics cookies does not affect your account or payments.

Account Security

Login attempts trigger OTP verification to your registered mobile number. Suspicious activity — such as a login from an unrecognised device — prompts an additional verification step before access is granted.

Data Retention

Transaction records linked to bKash, Nagad or Rocket payments are retained for the period required under applicable regional rules. Account profile data is removed within a reasonable period after a verified deletion request is completed.

Your Right to Access

You can request a full export of the personal data we hold on your account. Submit the request through live chat or email support; we aim to respond within the timeframe required by applicable rules in your region.

Common Questions About Your Data

These are the questions we hear most often about how personal and payment data is handled on 777jana.

We collect your name, contact details and the payment method you register — bKash, Nagad or Rocket. We also log device and session data automatically when you access the platform.

Only the data a payment processor needs to complete your transaction is shared. We do not store your full wallet credentials, and we do not sell payment data to third parties.

Contact support via live chat or email from your registered address. Include your account username and specify that you want a data export. We will verify your identity before releasing any records.

Yes. Submit a deletion request through live chat or the Help section in your account. We will process it in line with the retention rules that apply to your region and confirm once complete.

Transaction records — including deposits and withdrawals via bKash, Nagad and Rocket — are kept for the period required under applicable rules for eligible regions. Session logs are cleared on a rolling basis.

Access and eligibility depend on your local law and eligible regions. If access is permitted where you are, this policy covers how your data is handled on the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 777jana Handles Your Personal Information

Reach Us About Your Data

Security, Cookies, Retention and Access

Cookies and Tracking

Account Security

Data Retention

Your Right to Access

Common Questions About Your Data

01 What personal data does 777jana collect when I register?

02 Does 777jana share my bKash or Nagad details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask 777jana to delete my account data?

05 How long does 777jana keep my transaction records?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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